APPROACHES BETWEEN ARCHIVAL SCIENCE AND ENTERPRISE CONTENT MANAGEMENT

Abstract

This paper analyzes the possibilities and limitations of the relationship between Enterprise Content Management (ECM) and archival records management. It is based on the recognition that corporate content management environments participate in the creation, circulation, organization, control, and maintenance of digital archival records, although their functionalities do not, by themselves, ensure compliance with archival requirements. The study adopts a qualitative and exploratory approach, based on bibliographic and documentary research, using a narrative literature review and the analysis of technical and normative references. The results indicate correspondences between resources available in ECM environments and dimensions related to context, creation and capture, authenticity, reliability and integrity, classification, traceability, access, appraisal and disposition, preservation, and governance. These correspondences, however, depend on system configuration, procedures, policies, and institutional responsibilities, and may also require integration with archival records management systems and trusted digital archival repositories. The paper concludes that ECM constitutes a relevant environment for archival intervention when digital archival records are created, received, or maintained within it, without implying equivalence to specialized archival systems.