CATALOGING QUALITY

DIMENSIONS AND GAPS

Abstract

The study analyzes the historical perspectives, conceptual approaches, and evaluation parameters used to understand quality in cataloging, seeking to identify elements capable of supporting the development of a methodological quality control model. The research is characterized as qualitative, exploratory, and descriptive and was conducted through a narrative literature review, with content analysis of 19 documents. The results indicate that cataloging quality has been understood from different perspectives, ranging from technical and normative compliance to the effectiveness of information retrieval and the fulfillment of users’ information needs. The analysis reveals the predominance of studies focused on the technical control of bibliographic records and error detection, while organizational and user-centered aspects remain less explored. As a result, the study proposes the systematization of five dimensions of quality in cataloging: technical, normative, organizational, evaluative, and user-centered. It is concluded that quality constitutes a multidimensional phenomenon and that the literature lacks integrative models for its evaluation.